Identified - We have identified a funding delay impacting a subset of merchants. Merchants who expected to be funded today, October 20th, 2026 will now be funded tomorrow, October 21, 2026. The issue has been resolved and future funding is expected to proceed as normal.
Oct 20, 2026 - 17:22 EDT
Web Applications Operational
Mobile Applications Operational
Payments Partial Outage
Scheduled Payments Operational
Stax API Operational
Settlements, Fees, and Payouts Partial Outage
Analytics and Reporting Operational
Marketplace Integrations Operational
Quickbooks Online (Intuit) Operational
Notifications Operational
SMS Notifications Operational
Emails Operational
Webhooks Operational
Customer Support Degraded Performance
Inbound Calling Degraded Performance
Outbound Calling Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Stax API Payment Response Time
Fetching
Stax API Non-Payments Response Time
Fetching

Oct 20, 2026

Unresolved incident: Funding Delay October 20, 2026.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

Resolved - An issue occurred involving an internal server that temporarily impacted the processing of certain ACH transactions. Our technical teams have resolved the issue, and platform functionality is operating normally.
Oct 6, 16:00 EDT