Stax Status
All Systems Operational
Web Applications Operational
90 days ago
99.99 % uptime
Today
Mobile Applications Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
99.79 % uptime
Today
Scheduled Payments ? Operational
90 days ago
100.0 % uptime
Today
Stax API ? Operational
90 days ago
100.0 % uptime
Today
Settlements, Fees, and Payouts ? Operational
90 days ago
99.38 % uptime
Today
Analytics and Reporting ? Operational
90 days ago
99.71 % uptime
Today
Marketplace Integrations Operational
Quickbooks Online (Intuit) Operational
Notifications ? Operational
90 days ago
100.0 % uptime
Today
SMS Notifications ? Operational
Emails ? Operational
Webhooks Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Inbound Calling Operational
Outbound Calling Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Stax API Payments Response Time ?
Fetching
Stax API Non-Payment Response Time ?
Fetching
Past Incidents
Mar 28, 2024

No incidents reported today.

Mar 27, 2024
Resolved - No further issues have been observed with processing on the WorldPay Vantiv Core platform. Connectivity was fully restored after intermittent disruptions from 12:02 PM EDT to 12:58 PM EDT.
Mar 27, 13:45 EDT
Monitoring - Worldpay has confirmed that a minor outage was responsible for the connectivity issues experienced between the payment gateway and the WorldPay Vantiv Core platform. The necessary corrections have been implemented to address this issue. As of 12:58 AM EDT, no further connection problems have been observed. WorldPay engineers are actively monitoring the situation to ensure ongoing stability.
Mar 27, 13:17 EDT
Investigating - We have been notified by our third party vendor WorldPay that they are experiencing outages, which is impacting some merchant processing. We will continue to provide updates.
Mar 27, 13:00 EDT
Mar 26, 2024

No incidents reported.

Mar 25, 2024

No incidents reported.

Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024

No incidents reported.

Mar 20, 2024

No incidents reported.

Mar 19, 2024
Resolved - This incident has been resolved
Mar 19, 11:35 EDT
Monitoring - A fix has been implemented. Teams are still monitoring the system to ensure stability.
Mar 19, 10:15 EDT
Identified - We have identified an issue related to the Payments tab that may impact its functionality. Our teams are working on a resolution and will continue to provide updates.
Mar 19, 09:36 EDT
Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.