Stax Status
All Systems Operational
Web Applications Operational
90 days ago
100.0 % uptime
Today
Mobile Applications Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
99.79 % uptime
Today
Scheduled Payments ? Operational
90 days ago
100.0 % uptime
Today
Stax API ? Operational
90 days ago
100.0 % uptime
Today
Settlements, Fees, and Payouts ? Operational
90 days ago
99.38 % uptime
Today
Analytics and Reporting ? Operational
90 days ago
99.71 % uptime
Today
Marketplace Integrations Operational
Quickbooks Online (Intuit) Operational
Notifications ? Operational
90 days ago
100.0 % uptime
Today
SMS Notifications ? Operational
Emails ? Operational
Webhooks Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Inbound Calling Operational
Outbound Calling Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Stax API Payments Response Time ?
Fetching
Stax API Non-Payment Response Time ?
Fetching
Past Incidents
Feb 29, 2024

No incidents reported today.

Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024
Resolved - This incident has been resolved.
Feb 22, 07:52 EST
Identified - Our teams have confirmed that payouts were missed for a subset of merchants. Those payouts have been released and confirmed and will be available at the merchants’ banks for posting today.

Teams also continue to work to confirm the root cause.

Feb 21, 12:59 EST
Investigating - We are receiving reports that some merchants are experiencing deposit delays expected for Tuesday, February 20th.

Our teams are actively working to determine the root cause and remediation so that we can provide updates on deposit timing for the impacted merchants.

Feb 21, 10:33 EST
Feb 21, 2024
Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024
Resolved - This incident has been resolved.
Feb 15, 18:55 EST
Investigating - We have detected a potential issue around surcharging fees. Teams are apprised of the situation and are actively investigating.
Feb 15, 16:02 EST