Stax Status
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Web Applications Operational
90 days ago
100.0 % uptime
Today
Mobile Applications Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
99.99 % uptime
Today
Scheduled Payments ? Operational
90 days ago
99.99 % uptime
Today
Stax API ? Operational
90 days ago
99.99 % uptime
Today
Settlements, Fees, and Payouts ? Operational
90 days ago
100.0 % uptime
Today
Analytics and Reporting ? Operational
90 days ago
100.0 % uptime
Today
Marketplace Integrations Operational
Quickbooks Online (Intuit) Operational
Notifications ? Operational
90 days ago
100.0 % uptime
Today
SMS Notifications ? Operational
Emails ? Operational
Webhooks Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Inbound Calling Operational
Outbound Calling Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Planned Stax System Maintenance Jul 27, 2024 23:00 - Jul 28, 2024 00:00 EDT
We will be performing maintenance on Saturday, July 27th at 11:00 PM EDT. The Maintenance Details are as follows:

- Potential duration of impact of no more than 5 minutes.
- Systems upgrade to current versions.
- Potential for intermittent timeouts for transaction processing, access to systems and reporting.

If you have any questions or concerns, please do not hesitate to reach out to Customer Support.
Posted on Jun 11, 2024 - 11:57 EDT
System Metrics Month Week Day
Stax API Payments Response Time ?
Fetching
Stax API Non-Payment Response Time ?
Fetching
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024
Onboarding and Disputes
Resolved - This incident has been resolved.
Jul 26, 09:17 EDT
Update - We are continuing to observe a reduction of impact to customers within our systems. Updates will continue to be provided.
Jul 25, 17:20 EDT
Monitoring - A fix has been implemented and we are monitoring signs of recovery. We will continue to provide updates.
Jul 25, 14:00 EDT
Identified - We have identified an issue related to some features within Onboarding and Disputes handling that may be impacting a small subset of customers. Our teams are working on a resolution and will continue to provide updates.
Jul 25, 12:45 EDT
Jul 25, 2024
Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024
CrowdStrike Outage
Resolved - This incident has been resolved.
Jul 22, 07:48 EDT
Update - Our teams will be closely monitoring our systems over the weekend to ensure there are no residual impacts from today's CloudStrike outage.
Jul 19, 17:00 EDT
Update - We are continuing to monitor for impact from today's CloudStrike outage
Jul 19, 16:16 EDT
Update - We are continuing to monitor and investigate the global outage impact.
Jul 19, 14:56 EDT
Monitoring - We are monitoring our systems for any impact related to the current global outage related to CrowdStrike. We will continue to provide updates on this page.
Jul 19, 10:34 EDT
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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