All Systems Operational

Web Applications Operational
Mobile Applications Operational
Payments Operational
Scheduled Payments Operational
Stax API Operational
Settlements, Fees, and Payouts Operational
Analytics and Reporting Operational
Marketplace Integrations Operational
Quickbooks Online (Intuit) Operational
Notifications Operational
SMS Notifications Operational
Emails Operational
Webhooks Operational
Customer Support Operational
Inbound Calling Operational
Outbound Calling Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Stax API Payment Response Time
Fetching
Stax API Non-Payments Response Time
Fetching

Nov 13, 2026

Resolved - The incident has been resolved by Microsoft.
Nov 13, 09:38 EST
Identified - We are aware that Microsoft is experiencing an outage with their 365 Suite of products. This is impacting the response of some of our internal teams.

We are actively monitoring the situation and will provide updates to the issue when they become available.

Nov 12, 14:18 EST

Nov 12, 2026

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

Resolved - This incident has been resolved.
Nov 9, 16:10 EST
Identified - We have been notified that the provider, Short.io is experiencing a technical issue. Some merchants may experience intermittent errors or timeouts when attempting to create payment links.
Nov 9, 15:09 EST

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

Resolved - This incident has been resolved.
Nov 5, 10:02 EST
Monitoring - The provider has identified the cause of the issue and implemented a fix. We will be monitoring the results.
Nov 5, 09:50 EST
Identified - We have been notified that the gateway provider, NMI is experiencing a technical issue. Some merchants may experience increased processing times, intermittent errors, or transaction timeouts.

We we will provide further updates as more information becomes available.

Nov 5, 09:27 EST

Nov 4, 2026

Resolved - This incident has been resolved.
Nov 4, 08:29 EST
Identified - We have identified an issue with the upstream TSYS processor affecting transaction processing. Some merchants may experience increased processing times, intermittent errors, or transaction timeouts.

We we will provide further updates as more information becomes available.

Nov 4, 07:45 EST

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.