Authorize.net Funding Delay

Incident Report for Stax Payments

Resolved

This incident has been resolved.
Posted May 22, 2024 - 11:16 EDT

Identified

We have just been notified by our third-party vendor, Authorize.net, that some merchants may have experienced a funding delay with their May 20th settlements.

Authorize.net is working to correct this issue and ensure that all merchants have their funds as quickly as possible. Our support teams are apprised of the situation and fielding inbound customer inquiries.
Posted May 21, 2024 - 14:47 EDT
This incident affected: Payments (Settlements, Fees, and Payouts).
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