{
  "page": {
    "id": "78h9382y4ksn",
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    "url": "https://status.staxpayments.com"
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  "status": {
    "indicator": "none",
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  "incidents": [{"name":"Payment Link Errors","status":"resolved","created_at":"2026-09-28T10:19:48.000-04:00","updated_at":"2026-09-28T11:08:45.587-04:00","monitoring_at":null,"resolved_at":"2026-09-28T11:08:45.562-04:00","impact":"minor","shortlink":"https://stspg.io/r1rmppgmlzwp","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-28T10:19:48.000-04:00","reminder_intervals":null,"id":"k19w5z2h4v6k","page_id":"78h9382y4ksn","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-28T11:08:45.562-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-28T11:08:45.562-04:00","display_at":"2026-09-28T11:08:45.562-04:00","deliver_notifications":true,"tweet_id":null,"id":"6x6q3fks6mg0","incident_id":"k19w5z2h4v6k","custom_tweet":null,"affected_components":[{"code":"m66m3qpyynt3","name":"Payments - Scheduled Payments","old_status":"degraded_performance","new_status":"operational"},{"code":"rgklxp92pxs0","name":"Payments - Stax API","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We are aware of a technical issue originating from a third-party provider which may cause an error message to appear when attempting to create payment links. \n\nThe provider has identified the issue and a fix is being implemented.","created_at":"2026-09-28T10:19:48.557-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-28T10:45:49.226-04:00","display_at":"2026-09-28T10:19:48.000-04:00","deliver_notifications":true,"tweet_id":null,"id":"b228tc6ypg3x","incident_id":"k19w5z2h4v6k","custom_tweet":null,"affected_components":[{"code":"m66m3qpyynt3","name":"Payments - Scheduled Payments","old_status":"operational","new_status":"degraded_performance"},{"code":"rgklxp92pxs0","name":"Payments - Stax API","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Scheduled Payments","created_at":"2019-07-31T10:27:42.105-04:00","updated_at":"2026-09-28T11:08:45.492-04:00","position":2,"description":"The system which handles scheduled payments, sending invoice reminders, and delayed invoices.","showcase":true,"start_date":null,"id":"m66m3qpyynt3","page_id":"78h9382y4ksn","group_id":"zww51kqpj9b4"},{"status":"operational","name":"Stax API","created_at":"2019-08-14T16:42:35.249-04:00","updated_at":"2026-09-28T11:08:45.521-04:00","position":3,"description":"Stax Core API. 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We will provide updates as necessary.","created_at":"2026-09-18T22:00:09.202-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-18T22:00:09.202-04:00","display_at":"2026-09-18T22:00:09.202-04:00","deliver_notifications":false,"tweet_id":null,"id":"97sb9hvkvrzx","incident_id":"77379lcthm64","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Stax will be performing system maintenance on 9/18 10:00 PM EST - 9/21 12:00 AM EST \n\nThe Maintenance Details are as follows:\n\n- Duration of maintenance window ~2 days for system version upgrades\n- We do not anticipate interruptions to transaction processing during this window\n\nIf you have any questions or concerns, please do not hesitate to reach out to your Support team.","created_at":"2026-09-14T16:05:21.746-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-14T16:05:21.746-04:00","display_at":"2026-09-14T16:05:21.746-04:00","deliver_notifications":false,"tweet_id":null,"id":"dj1p4c1c25xn","incident_id":"77379lcthm64","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Processing Errors","status":"resolved","created_at":"2026-07-24T12:00:00.000-04:00","updated_at":"2026-07-24T15:06:29.099-04:00","monitoring_at":null,"resolved_at":"2026-07-24T12:00:00.000-04:00","impact":"none","shortlink":"https://stspg.io/ndcg2shhrvc5","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-24T12:00:00.000-04:00","reminder_intervals":null,"id":"45qmgbj03d11","page_id":"78h9382y4ksn","incident_updates":[{"status":"resolved","body":"Between 12:34 PM EDT - 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We will provide another update as soon as more information is available.","created_at":"2026-06-30T17:49:48.498-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-30T17:49:48.498-04:00","display_at":"2026-06-30T17:49:48.498-04:00","deliver_notifications":true,"tweet_id":null,"id":"zqr4hs66pc1g","incident_id":"6tqhrbz04pqq","custom_tweet":null,"affected_components":[{"code":"pvvnw3zk5v88","name":"Analytics and Reporting","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Analytics and Reporting","created_at":"2019-07-31T10:01:25.254-04:00","updated_at":"2026-06-30T19:28:13.657-04:00","position":4,"description":"Dashboards, reporting, data ingestion, and all other analytics and reporting functionality.","showcase":true,"start_date":null,"id":"pvvnw3zk5v88","page_id":"78h9382y4ksn","group_id":null}]},{"name":"System Maintenance","status":"completed","created_at":"2026-05-15T01:04:23.968-04:00","updated_at":"2026-05-18T17:30:07.297-04:00","monitoring_at":null,"resolved_at":"2026-05-18T17:30:07.281-04:00","impact":"maintenance","shortlink":"https://stspg.io/qs617r6th0wb","scheduled_for":"2026-05-15T17:30:00.000-04:00","scheduled_until":"2026-05-18T17:30:00.000-04:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-05-15T16:30:07.906-04:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-05-15T01:04:23.956-04:00","reminder_intervals":null,"id":"v1c0lww07bg0","page_id":"78h9382y4ksn","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-05-18T17:30:07.281-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-18T17:30:07.281-04:00","display_at":"2026-05-18T17:30:07.281-04:00","deliver_notifications":true,"tweet_id":null,"id":"dkjk85c1c46d","incident_id":"v1c0lww07bg0","custom_tweet":null,"affected_components":[{"code":"pvvnw3zk5v88","name":"Analytics and Reporting","old_status":"under_maintenance","new_status":"operational"},{"code":"m66m3qpyynt3","name":"Payments - Scheduled Payments","old_status":"under_maintenance","new_status":"operational"},{"code":"rgklxp92pxs0","name":"Payments - Stax API","old_status":"under_maintenance","new_status":"operational"},{"code":"bg4kgtstzbcq","name":"Payments - Settlements, Fees, and Payouts","old_status":"under_maintenance","new_status":"operational"},{"code":"yyyryvq17khm","name":"Web Applications","old_status":"under_maintenance","new_status":"operational"},{"code":"3qc5hwnxvprq","name":"Mobile Applications","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-05-15T17:30:07.192-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-15T17:30:07.192-04:00","display_at":"2026-05-15T17:30:07.192-04:00","deliver_notifications":true,"tweet_id":null,"id":"fb2sn1nh9712","incident_id":"v1c0lww07bg0","custom_tweet":null,"affected_components":[{"code":"pvvnw3zk5v88","name":"Analytics and Reporting","old_status":"operational","new_status":"under_maintenance"},{"code":"m66m3qpyynt3","name":"Payments - Scheduled Payments","old_status":"operational","new_status":"under_maintenance"},{"code":"rgklxp92pxs0","name":"Payments - Stax API","old_status":"operational","new_status":"under_maintenance"},{"code":"bg4kgtstzbcq","name":"Payments - Settlements, Fees, and Payouts","old_status":"operational","new_status":"under_maintenance"},{"code":"yyyryvq17khm","name":"Web Applications","old_status":"operational","new_status":"under_maintenance"},{"code":"3qc5hwnxvprq","name":"Mobile Applications","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-05-15T16:30:07.751-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-15T16:30:07.751-04:00","display_at":"2026-05-15T16:30:07.751-04:00","deliver_notifications":true,"tweet_id":null,"id":"z9z348h38xb4","incident_id":"v1c0lww07bg0","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Stax will be performing periodic system maintenance from 17:30 EDT on Friday, May 15rd to 17:30 EDT on Monday, May 18th. We do not anticipate interruptions to transaction processing during this window. If you have any questions or concerns, please reach out to Customer Support.","created_at":"2026-05-15T01:04:24.026-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-15T01:04:24.026-04:00","display_at":"2026-05-15T01:04:24.026-04:00","deliver_notifications":true,"tweet_id":null,"id":"zhfg0rs78ms9","incident_id":"v1c0lww07bg0","custom_tweet":null,"affected_components":[{"code":"pvvnw3zk5v88","name":"Analytics and Reporting","old_status":"operational","new_status":"operational"},{"code":"m66m3qpyynt3","name":"Payments - Scheduled Payments","old_status":"operational","new_status":"operational"},{"code":"rgklxp92pxs0","name":"Payments - Stax API","old_status":"operational","new_status":"operational"},{"code":"bg4kgtstzbcq","name":"Payments - Settlements, Fees, and Payouts","old_status":"operational","new_status":"operational"},{"code":"yyyryvq17khm","name":"Web Applications","old_status":"operational","new_status":"operational"},{"code":"3qc5hwnxvprq","name":"Mobile Applications","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web Applications","created_at":"2022-09-02T14:22:16.389-04:00","updated_at":"2026-05-18T17:30:07.131-04:00","position":1,"description":null,"showcase":true,"start_date":"2022-06-01T00:00:00.000-04:00","id":"yyyryvq17khm","page_id":"78h9382y4ksn","group_id":null},{"status":"operational","name":"Scheduled Payments","created_at":"2019-07-31T10:27:42.105-04:00","updated_at":"2026-09-28T11:08:45.492-04:00","position":2,"description":"The system which handles scheduled payments, sending invoice reminders, and delayed invoices.","showcase":true,"start_date":null,"id":"m66m3qpyynt3","page_id":"78h9382y4ksn","group_id":"zww51kqpj9b4"},{"status":"operational","name":"Mobile Applications","created_at":"2022-09-02T14:22:43.930-04:00","updated_at":"2026-05-18T17:30:07.168-04:00","position":2,"description":null,"showcase":true,"start_date":"2022-06-01T00:00:00.000-04:00","id":"3qc5hwnxvprq","page_id":"78h9382y4ksn","group_id":null},{"status":"operational","name":"Stax API","created_at":"2019-08-14T16:42:35.249-04:00","updated_at":"2026-09-28T11:08:45.521-04:00","position":3,"description":"Stax Core API. 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