Processing Errors

Incident Report for Stax Payments

Resolved

This incident has been resolved.
Posted Apr 29, 2026 - 15:39 EDT

Monitoring

A fix has been implemented and we are currently monitoring the results.
Posted Apr 29, 2026 - 13:00 EDT

Identified

We have identified an issue related to gateway services that may impact processing capabilities for a subset of customers.

Our teams are working on a resolution and will continue to provide updates.
Posted Apr 29, 2026 - 11:58 EDT
This incident affected: Payments (Scheduled Payments, Stax API, Settlements, Fees, and Payouts).