Platform Loading

Incident Report for Stax Payments

Resolved

This incident has been resolved.
Posted Aug 02, 2024 - 08:07 EDT

Monitoring

A fix has been implemented. We are currently monitoring the performance of the platform.
Posted Aug 01, 2024 - 18:20 EDT

Identified

Teams have identified the cause and are working toward a resolution.
Posted Aug 01, 2024 - 16:38 EDT

Investigating

Teams are currently investigating loading issues within the Stax Pay and Stax Connect platforms. We will continue to provide updates.
Posted Aug 01, 2024 - 15:43 EDT
This incident affected: Web Applications.