Funding Delays

Incident Report for Stax Payments

Resolved

We have been notified by one of our partners that some customers may experience funding delays for their deposits expected today, 10/11. The issue has been identified and we are currently working with our partner on a resolution. We will continue to provide additional details to affected parties directly as needed.

Posted Oct 12, 2023 - 10:14 EDT

Identified

We have been notified by one of our partners that some customers may experience funding delays for their deposits expected today, 10/11. The issue has been identified and we are currently working with our partner on a resolution. We will continue to provide additional details to affected parties directly as needed.

Posted Oct 11, 2023 - 10:23 EDT

This incident affected: Payments (Settlements, Fees, and Payouts).