Gateway Outage

Incident Report for Stax Payments

Resolved

The third-party vendor outage with NMI has been resolved, and we are happy to confirm that services are operating normally.

Posted Jan 23, 2026 - 12:22 EST

Identified

We have been notified by our third-party vendor, NMI, that they are experiencing an outage, which is impacting some merchant processing. We will continue to provide updates.

Posted Jan 23, 2026 - 12:14 EST

This incident affected: Payments (Scheduled Payments, Stax API).